Privacy Policy
Last Updated: November 7, 2024

This Privacy Policy describes how Womancart Pty Ltd ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.womancart.com.au (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic Contact Details: Name, address, phone number, email.
  • Order Information: Billing/shipping details, payment confirmation.
  • Account Information: Username, password, and security questions.
  • Shopping Information: Items you view, add to your cart, or add to your wishlist.
  • Customer Support Information: Any details provided in customer inquiries.

Some features of the Services may require you to provide certain information. Choosing not to provide this information may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

  • Device information
  • Browser information
  • Network connection details
  • IP address
  • Interaction with the Services

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • E-commerce platform providers, such as Shopify.
  • Payment processors, who collect payment information (e.g., bank account, credit/debit card details, billing address) to process your payments.
  • Analytics and advertising partners, who help us improve and market our Services.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services: Processing orders, handling transactions, and customer support.
  • Marketing and Advertising: Sending promotional materials via email, SMS, or postal mail (you may opt out anytime).
  • Security and Fraud Prevention: Detecting fraudulent or malicious activity.
  • Service Improvements: Enhancing our website functionality and customer experience.

Cookies and Tracking Technologies

Like many websites, we use Cookies to enhance your experience. For details on the Cookies used by our e-commerce platform, visit Shopify's Cookie Policy.

Most browsers automatically accept Cookies, but you can adjust your browser settings to remove or reject them. Blocking Cookies may affect your user experience.

How We Disclose Personal Information

We may share your personal information with:

  • Service Providers: Payment processors, delivery partners, and IT service providers.
  • Marketing and Business Partners: To offer tailored services and promotions.
  • Legal Authorities: If required to comply with applicable laws.

We do not sell your personal information to third parties.

Your Rights Under Australian Law

Under the Privacy Act 1988 (Cth), you have the right to:

  • Access your personal information
  • Request correction of inaccurate details
  • Opt-out of marketing communications
  • Request deletion of personal data (where applicable)

To exercise these rights, contact us using the details below.

Data Security and Retention

We take reasonable steps to secure your personal information. However, no method of transmission over the Internet is 100% secure. We retain your data as long as necessary to fulfill our legal and operational obligations.

Complaints and Contact Information

If you have any concerns regarding this Privacy Policy or how we handle your data, you can contact us:

Womancart Pty Ltd
Email: womancartau@gmail.com
Address: 35 Broadway, Caroline Springs, VIC, 3023, Australia