Made Simple
Shipping, Returns & Cancellation
Fast delivery. Easy returns. Transparent policies โ designed for your convenience.
Fast & Reliable
Delivery
Easy Returns
& Exchanges
Secure Payments
& Privacy
Dedicated
Support
Shipping & Delivery
All orders are processed and dispatched within 1โ2 business days from our Australian warehouse.
Standard Shipping
2โ8 business days
Express Shipping
1โ4 business days
Delivery times may vary slightly based on location, courier delays, or high-volume periods.
Shipping Charges (Australia)
| Shipping Method | Order Value | Shipping Fee |
|---|---|---|
| Standard Shipping | $0 โ $149.99 | $10.00 |
| Standard Shipping | $150 & above | FREE |
| Express Shipping | All orders | $15.00 |
We subsidize a significant portion of shipping costs to make your experience more affordable.
Order Cancellation
You can cancel your order within 12 hours of purchase or before dispatch, whichever is earlier.
To cancel, email us at support@womancart.com.au
Refunds for cancelled orders will be processed within 2โ3 business days after approval.
Returns & Exchanges
We accept returns and exchanges within 7 days of delivery for damaged, defective, or incorrect products only.
1
Submit Request
Email us with your order details, images and unboxing video.
2
Get Approval
Our team will review and approve your request.
3
Pick Up Arranged
We will share return instructions and pick up the item.
4
Refund / Exchange
Refunds are processed within 3โ5 business days after inspection.
Quick Tip for Faster Resolution
Please record a clear unboxing video from package opening to product inspection. This helps us approve genuine claims faster and reduce delays.
โ
Items must be unused, unworn, and in original condition.
โ
Products must include all original tags, boxes and accessories.
โ
Requests without an unboxing video may not be accepted.
Service Fees (Reverse Logistics)
To provide a smooth and hassle-free experience, we offer managed pickup and processing services.
Hassle-Free Exchange Service
$15.00
- Doorstep pickup
- Reverse logistics
- Quality inspection
- Priority replacement
Easy Return Handling
$10.00
- Secure pickup
- Quality check
- Refund processing
- Priority replacement
Actual logistics costs in Australia are higher โ we absorb a major portion to keep the charges minimal.
Important Notes
Shipping fees are non-refundable.
Shipping fees are not refundable as courier services are already used once the order has been dispatched.
Delivery times may vary slightly.
Delivery times may vary due to location, courier delays, weather issues, or high-volume periods.
Unboxing video is recommended.
We recommend recording a clear unboxing video for faster resolution of any issue.
Complete details help faster processing.
Requests with order number, product images, and video proof are processed faster.
Our Commitment to You
From dispatch to delivery โ and even in rare cases of returns โ we focus on making your experience simple, transparent, and hassle-free.
Secure Packaging
Quality Assured
Proudly Based in Australia