Womancart Australia operates from its local warehouse, ensuring fast and reliable delivery for our Australian customers. We strive to provide a smooth shopping experience backed by clear and transparent policies for cancellations, returns, refunds, and shipping.

Cancellation Policy

  • Orders can be canceled within 12 hours of purchase or before dispatch.

  • To cancel, email support@womancart.com.au with your order details.

  • Refunds for canceled orders will be processed within 2โ€“3 business days after approval.

Return & Refund Policy

We accept returns to make sure youโ€™re satisfied with your purchase.

Eligibility:

  • Returns are accepted within 7 days of delivery only for damaged, defective, or incorrect products.

  • Products must be unused, unworn, and in original packaging (including tags, boxes, and accessories).

  • Mandatory: A clear unboxing video from package opening to product inspection must be provided as proof for damage/defect claims. Requests without an unboxing video will not be accepted.

Process:

  1. Email support@womancart.com.au with your order details, images, and the unboxing video.

  2. Once approved, return instructions will be shared.

  3. Refunds will be processed within 3โ€“5 business days after inspection of the returned item.

๐Ÿ“ฎ Shipping Charges (Australia)

Shipping Method Order Value Shipping Fee
Standard Shipping $0โ€“$74.99 $5.00
Standard Shipping $75 & above Free
Express Shipping $0โ€“$149.99 $10.00
Express Shipping $150 & above Free

๐Ÿ“Œ Important Notes

  • Shipping fees (Standard or Express) are non-refundable in case of returns or exchanges.

  • Delivery time may slightly vary based on location, courier delays, or high-volume periods.