Last Updated: 7-11-2024
Thank you for visiting and shopping at Womancart Pty Ltd . The following terms and conditions outline our shipping policies for all orders placed through our website [womancart.com.au].
1. Order Processing
1.1 Processing Time: Orders are processed within [1-2 business days] after receiving payment confirmation. Please note that we do not process or ship orders on weekends or public holidays.
1.2 Order Confirmation: Once your order is placed, you will receive an order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Times
2.1 Domestic Shipping (Within Australia):
- We offer [free/standard/express] shipping for orders over 500AUD .
- Standard Shipping: [5-10 business days]
- Express Shipping: [2-3 business days]
- Rates for other shipping options are calculated at checkout based on order weight and destination.
2.2 International Shipping:
- We ship internationally to select countries. International shipping rates and estimated delivery times are calculated at checkout.
- Delivery times vary depending on the destination and customs procedures.
3. Shipping Carriers
We use reputable carriers, including Australia Post, DHL, and FedEx, to ensure secure and timely delivery of your orders. The carrier for each order will be selected based on your location and the best available option at the time.
4. Shipping Confirmation and Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing a tracking number. Please allow 8 hours for the tracking information to become active.
5. Delayed or Lost Shipments
While we strive to meet the estimated delivery times, there may be unforeseen delays due to weather conditions, customs processing, or carrier issues. If your order has not arrived within the expected time, please contact our support team at womancartau@gmail.com with your order number for assistance.
6. Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please reach out to us within 2 days of receiving the package. We will arrange for a replacement or refund, depending on the circumstances.
7. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated date.
8. Contact Us
For any questions or concerns about this Shipping Policy, please contact us at:
Womancart Pty Ltd
Email: womancartau@gmail.com
Address: 35 Broadway Caroline springs Vic 3023, Australia.